ERP (Enterprise Resource Planning) software brings your organisation’s business processes together in one system: from sales and purchasing to projects, hours and invoicing. Large ERP packages are often built for manufacturers and require an implementation project of months. For a service business, the questions are different: what have I agreed with this customer, which projects are running, how many hours have been worked and what can I invoice? Neoforce combines these parts with your customer service. A customer request, the project that follows, the materials ordered and the final invoice are all connected. That gives you one overview of your customers and your work, without separate packages side by side.
ERP software for service businesses: from quote and project to invoice, in one system with your service.
- Quotes and invoicing: Create quotes and invoices from the same place as your customers, contracts and projects.
- Projects and hours: Plan projects, log hours and see what can be invoiced.
- Purchasing and stock: Order items and keep track of your stock, linked to projects and tickets.
- Integration with Exact Online: Your financial administration stays in your accounting package. Other integrations are possible on request.
- Service included: Tickets, customer portal, customer management and contracts on the same platform.
What is ERP software for service businesses?
One system instead of five separate tools.
A CRM, a ticketing system, time tracking, a quoting tool and Excel for stock: that is five places to keep up to date. With Neoforce you work on one platform, and your accounting simply stays in Exact Online or another package.
From quote to invoice.
Create a quote for a customer from your customer management. Once approved, you turn the work into a project, plan the hours and order the items needed. You log hours worked and materials used straight away, so at the end you know exactly what can be invoiced. Contracts and subscriptions With contract management you keep track of terms and notice periods of maintenance and service contracts. With reports you see how your projects and your team are doing.
Service, projects and administration in one workflow.
A customer reports a fault. Your engineer or consultant picks up the ticket, orders a part from stock and logs the hours worked. The ticket then moves to the administration team for invoicing. With a workflow in Neoforce, the whole process automatically passes the right people, in the right order. In the timeline you see what has happened, and the customer follows progress via the portal. No hour worked or part used gets lost between service and invoicing.
A customer portal for requests, jobs and progress.
With the portal customers submit their questions and jobs via forms you create yourself, and follow the progress of their tickets. So they no longer have to call to ask how things are going. You customise the portal with your own logo and colours, and with wiki articles customers answer many questions themselves.
What does ERP software from Neoforce cost?
Neoforce has a clear pricing model, without an implementation project of months. See the pricing or book a demo to discuss what suits your organisation best.
Frequently asked questions about ERP software
Which businesses is Neoforce suitable for as an ERP?
For service businesses, such as professional services firms, IT service providers and MSPs, installation and technical companies, and trading companies. Neoforce is built for organisations where customers, projects and service are central.
Does Neoforce replace my accounting package?
No. Neoforce handles the operational side: quotes, projects, hours, purchasing, stock and invoicing. Your financial administration stays in your accounting package.
Which accounting packages does Neoforce integrate with?
Neoforce integrates with Exact Online. Using a different package? Custom integrations are possible on request; get in touch.
How long does implementation take?
You can start right away in your own environment. How quickly you go live depends on how much you want to set up; an onboarding package helps you along the way.
Where is our data stored?
All data is stored in the Netherlands, within the EU. Neoforce is ISO 27001 and ISO 9001 certified; read more about security by design.
Does Neoforce use AI, and where does our data stay?
Yes, for things like automatic intake, summarising and translating. The AI runs via Mistral within the EU (France) and your data is not used to train AI models. An administrator can switch AI off per feature or completely. Read more about AI in Neoforce.
Bring your customers, projects and invoicing together
Try Neoforce free for 30 days, with no obligations and no credit card. We set up your own trial environment and you receive your login details within 30 minutes.
Nederlands 
English (UK) 
Deutsch 
Français 
Español