Neoforce's Wiki allows you to store and manage knowledge articles in one central location. With this, everyone is always up to date with all the necessary ins and outs needed to get the job done.
This can be done entirely within Neoforce and you are always approachable. For your colleagues and also for your clients (if this is set up).
By creating articles in the Wiki, you enable your colleagues to easily find previously solved problems. This can easily be done through Neoforce's general search bar.
Wiki articles are classifiable by category, keywords and tags. They are also fully customizable using a "What you see is what you get" editor. Displaying roadmaps and/or images is also easy to do.
This ensures that all knowledge is centrally secured in one place.
If you also use our customer portal, you have the ability to make wiki articles available to your customers. With this, you ensure that customers can already solve a large part of their questions or problems themselves!
Your customers are guaranteed up-to-date manuals and can find everything quickly using the search bar. That saves the customer waiting for an answer, and you a ticket.
Do you have a question? You may always email us at [email protected]. We respond on average within one business day!
Prefer to speak to someone? You can also call: 085-487 4090
Heerlen (NL)
Kloosterweg 1
6412 CN Heerlen
Eindhoven (NL)
High Tech Campus 41
5656 AE Eindhoven
