In education, every minute counts. Whether it’s a malfunctioning interactive whiteboard in the classroom, the distribution of Chromebooks or a facilities-related report concerning the school building: the organisation must run smoothly. Neoforce offers a single, intuitive platform for IT, facilities and logistics requests.
The comprehensive service desk for smart schools.
- Surprisingly affordable
A clear pricing model per full account that fits perfectly within tight education budgets. - Switch providers hassle-free whilst keeping your data
Fast and seamless data migration from systems such as TOPdesk. Up and running within a week! - 100% GDPR-compliant
ISO 27001-certified, with all data securely stored in the Netherlands.
A intuitive self-service portal for lecturers, students and staff
You don’t want the service desk to be inundated with calls all day about forgotten passwords, a malfunctioning interactive whiteboard or an empty toner cartridge. With Neoforce’s customer portal, users can resolve their queries themselves first, or easily create a new ticket within a minute.
- Reported quickly, straight to the right person:
A report about a classroom goes straight to the caretaker; an IT problem goes straight to the helpdesk. No middlemen, no delays. - Always a clear overview:
Everyone can see at a glance what the status of their open tickets is. That saves us dozens of “Has it been sorted yet?” emails every day. - No disruption at the start of the school year:
Anticipate the usual peak times by making frequently asked questions and guides readily available on the portal. - Very much in keeping with the school’s style:
Easily customise the portal with your own logo, corporate colours and much more!
