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Neoforce is the best Vizor alternative: fast and easy-to-use service desk software.

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What is the difference between Neoforce and Vizor?

Neoforce is more than service desk software, and 100% focused on your business.

The best Vizor alternative : Neoforce! Fully customisable so it works for your organisation! Updated regularly and listened to customer input.

Integration with other tools and systems is seamless, leading to a more efficient and coherent working environment. Moreover, Neoforce is cost-effective, making it an excellent choice for both small and large enterprises. Neoforce's customer support is second to none, with a dedicated team always ready to help with any problems or queries. Finally, Neoforce offers scalability, allowing the system to grow with the organisation.

In addition, Neoforce is known for its reliability with high uptime and stable performance, which is essential for critical IT services and customer support. Its robust security measures effectively protect sensitive business and customer data. Through continuous updates and innovative features, Neoforce continues to improve efficiency and functionality. In addition, users benefit from an active community and extensive documentation for additional support and collaboration.

best Topdesk alternative
Vizor is made for large internal IT departments of international organizations.

You can tell by the focus on ITIL-based working through all sorts of cumbersome interfaces, the low level of flexibility and the high price.

Vizor software has some limitations that make its use less attractive for some companies. For example, Vizor does not offer comprehensive reporting or API integrations, which can make it difficult to analyse data effectively and integrate with other systems. In addition, Dutch support is not available, which can make communication and troubleshooting difficult for Dutch-speaking users. The lack of the ability to easily tag colleagues can hinder collaboration. Also, customer input is not always processed effectively, and there is no guarantee that data is kept within the Netherlands, which is an important privacy and security consideration for some companies.

Furthermore, there is no possibility to link the software with specific Dutch packages, which can complicate integration with existing systems. Basic functionalities such as to-do lists are not always optimally present and costs can vary, causing unforeseen expenses. Finally, Vizor lacks automatic invoicing and accessibility via both web and app is not always optimal.

And this is the real difference between Neoforce and Vizor:

Neoforce

Incident management

Change management

Asset management

SLA management

Reports / API

Dutch support

Tagging colleagues

Customer input is processed

Data retention within the Netherlands

Linking with Dutch packages

To-do lists

Fixed, low price per month

Automatic billing

Web & App

Vizor

Incident management

Change management

Asset management

SLA management

Reports / API

Dutch support

Tagging colleagues

Customer input is processed

Data retention within the Netherlands

Linking with Dutch packages

To-do lists

Fixed, low price per month

Automatic billing

Web & App