Why choose Neoforce?

• Cost effectiveness: With Neoforce, you get an all-in-one solution without hidden costs or the need to buy additional modules. You pay a fixed, low price per month.
• Incident Management at its best: Neoforce offers an efficient and streamlined approach to handling all types of incidents. This ensures faster response time and higher customer satisfaction.
• Full Control with Change management: Neoforce gives you full control over all changes within your organisation thanks to our advanced change management features.
• Central and super flexible Asset Management: With Neoforce, you manage all your assets in one central location, saving time and resources.
• SLA Management for Top Quality Service: Neoforce's advanced SLA features enable you to continuously measure and manage service quality.
• Local Dutch support: Our customer service is entirely in Dutch and is always ready to support you.
• Mobile Accessibility: Neoforce is fully accessible on mobile devices and even includes an integrated barcode scanner for added convenience.

Switch effortlessly from TOPdesk to Neoforce

Are you daunted by the prospect of a complex software migration? There’s no need to be. We’ll ensure a smooth transition from TOPdesk to Neoforce without any data loss or downtime. You’ll be up and running within a week!

1. Stock-taking
   Together, we’ll carry out a detailed analysis of your current TOPdesk setup. We’ll determine exactly which tickets, assets, contacts and contracts need to be transferred, so that you only carry over what is truly valuable and up to date.
2. Automated data import
   Using our tried-and-tested migration scripts, we’ll transfer your data seamlessly to Neoforce. Key references (such as your familiar notification or change numbers) will remain intact, ensuring that your history remains immediately accessible.
3. Getting Started
   Once the data has been imported, you can get straight to work. We’ll help you set up your workflows in the best possible way and, if you’d like, we can visit your premises to provide personalised onboarding for your team

Flexibility and Customisation

Neoforce is designed with flexibility in mind and can be fully customised to your specific needs. This is a big advantage over TOPdesk, which is often rigid and less adaptable. Moreover, Neoforce does not require you to work according to ITIL; you can customise and set this up as you wish.

Unrivalled safety

Security is one of our top priorities at Neoforce. That is why we regularly commission penetration tests to be carried out by both internal and external parties. Neoforce is ISO 27001 and ISO 9001 certified, and all data is processed and stored securely within the Netherlands.

Excellent Dutch customer service

Our Dutch support desk is always there for you. Whether you have a simple question or face a complex problem, Neoforce provides a quick and efficient solution.

The very best alternative to TOPdesk

Of course, we dare to report this with complete conviction. And not just us! Neoforce stands out as the leading alternative to TOPdesk, primarily because of the confidence we have in what we offer. We are convinced of our superiority based on a number of key aspects that set us apart.