The CRM system from Neoforce helps you effortlessly manage your relationships and customers manage, while minimising the risk of errors. With our powerful relationship management system, you can easily register all important data with organisations (suppliers, customers, partners, leads and prospects) and contacts. This data is then seamlessly integrated into our complete pack, giving you a complete and clear image of all your customer- and supplier interactions!
Benefits of Neoforce CRM:
- Central Data Management: Keep all your customer and relationship data in one place, so you always have an up-to-date and accurate overview.
- Efficient Links: Our system automatically links relevant information, so you can instantly see how everything is related.
- Understanding Customer Interactions: Easily see how many tickets a customer has created and what they were about by simply opening the relevant customer or person.
- Call history: See at a glance all the topics discussed with a specific customer. Open the customer card and get instant access to all relevant information. Expand it with additional fields if needed!
Practical Applications of Neoforce CRM:
- Ticket management: Want to know how many tickets person X from organisation Y submitted and what their content was? Neoforce CRM offers instant insight.
- Customer calls: What was discussed with customer Z? By opening the customer card, you get instant access to the full conversation history, so you are always well prepared for your next interaction.
- Supplier management: Keep a grip on your suppliers by managing and reviewing everything properly. Also keep track of all agreements and more in one easy overview.
