- We added the fields 'Notifier', 'Organisation (notifier)', 'Supplier' and 'Ticket number (supplier)' to the selectable fields of the index table of Tickets.
- It has been made possible to open an object/ticket by double-clicking. This is particularly useful if you want to click on a column that does not contain a link by default.
- We have added the variable '[$ticket.request]' to the subscribe and unsubscribe mail. This allows you to use the ticket request in an email. Any formatting or emojis will be included and displayed correctly.
- Various optimisations to the 'Processes' page. These include linking it to the search bar and allowing you to link a ticket to a process.
- It is possible to disable user-based authorisations. This makes group-based authorisation mandatory.
- The teams on the left-hand side of the table of tickets (applicable only if you are in multiple teams), are now sorted alphabetically.
- From now on, it is also possible -if enabled- to see all tickets from a supplier (cq. organisation) in the name of that supplier.
- Improvements to the user interface of general ticket settings.
- Resolved: A fatal error when deleting an empty list value.
- Resolved: Various other minor bug fixes.
Do you have a question or would you like some advice? Our team is here to help.
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To call: 085-487 4090 (Mon to Fri from 08:00 to 17:00)
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Email: [email protected] (response within one working day)
