Neoforce is the best osTicket alternative: fast and easy-to-use service desk software.

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Secure, European and with built-in AI

Besides a simpler way of working, Neoforce offers three things that increasingly matter when choosing new software:

  • 100% Dutch: developed, hosted and managed in the Netherlands, by a Dutch company with no foreign shareholders. Screened employees and ISO 27001, strictly audited by an external party. Read more about security by design.
  • Built-in AI within the EU: automatic intake, summarising and translating via Mistral, without training on your data and can be switched off per feature. Read more about AI in Neoforce.
  • One platform for the whole organisation: start with the ITSM software for your service desk and expand with enterprise service management for facilities, HR and other departments.

What is the difference between Neoforce and osTicket?

Neoforce with projects, invoices and tickets in one platform
Neoforce is more than service desk software, and 100% focused on your business.

Neoforce is completely customisable so that it works for your organisation! Every month, Neoforce is updated and we listen carefully to all customer input. On a monthly basis release notes where you can see what we have improved and added. We can also be found in the GEMMA software catalogue and are highly regarded by various (Dutch) government agencies. Neoforce offers personal Dutch and English service, which is another reason why we are the best osTicket alternative.

best Topdesk alternative
osTicket was created to self-hosting and management.

This makes you fully responsible for hosting yourself with servers and databases + managing the software. At Neoforce, we can take this off your hands. You are partly responsible yourself, but we guide you through all the steps so you don't get lost. That's why we are the best osTicket alternative.

And this is the real difference between Neoforce and osTicket:

Neoforce

Incident management

Change management

Asset management

SLA management

Reports / API

Dutch support

Tagging colleagues

Customer input is processed

Data retention within the Netherlands

Linking with Dutch packages

To-do lists

Fixed, low price per month

Automatic billing

Web & App

osTicket

Incident management

Change management

Asset management

SLA management

Reports / API

Dutch support

Tagging colleagues

Customer input is processed

Data retention within the Netherlands

Linking with Dutch packages

To-do lists

Fixed, low price per month

Automatic billing

Web & App